Proposed plan includes switching to 40-foot buses to address overcrowding

VANCOUVER, BC – To address overcrowding and pass-ups on bus route 23, TransLink is seeking public input on a proposed reroute and plan to upgrade service from Community Shuttles to larger 40-foot buses – more than doubling the customer capacity on this route. Until December 11, the community will have the opportunity to provide feedback on proposed improvements to the existing route.

Located in Vancouver’s West End, route 23 serves a densely-populated corridor, multiple SkyTrain stations, and popular destinations – particularly during summer months. Due to road infrastructure limitations, the route is currently served by Community Shuttles, which have a capacity of only 24 passengers.

The proposed new route:

• Shifts westbound service from Beach Avenue to Pacific Street between Howe Street and Jervis Street – for two-way service along Pacific Street.
• Shifts westbound service from Keefer Street to Expo Boulevard between Quebec Street and Pat Quinn Way.
• Extends the route along Denman Street and Robson Street to serve Burrard Station.

Following community engagement, in partnership with the City of Vancouver, TransLink plans to implement proposed changes to route 23 in summer 2024.

Public feedback plays a crucial role in TransLink’s operations by providing an opportunity to listen to customers and help identify how to best improve service on the transit system.

More information:
Route 23 engagement webpage

Media contact:
TransLink Media Relations
E: media@translink.ca