We understand and recognize the crucial role transit plays in the lives of Metro Vancouver residents, tourists, and visitors. Below are some useful resources to help you travel and keep you informed during the current job action.
Stay up-to-date about disruptions, updates, or changes to the transit services you take by signing up for Transit Alerts. Get a text message (SMS) and/or email whenever your selected transit routes are impacted.
View our Transit Alerts page to see a full listing of all current transit alerts across the entire system.
Follow our Customer Information team on Twitter for up-to-date service information, tips, and news. Our Customer Information hours are Monday to Friday from 5:30 a.m. to 12:30 a.m., and Saturday to Sunday from 6:30 a.m. to 11:30 p.m. You do not need an account to view our Twitter feed.
Live Chat with a Customer Information representative online Monday to Friday from 6:30 a.m. to 11:30 p.m and Saturdays from 7:30 a.m. to 10:30 p.m.
Call a Customer Information representative at 604.953.3333 Monday to Friday from 5:30 a.m. to 12:30 a.m., and Saturday to Sunday 6:30 a.m. to 11:30 p.m.
Our carpooling and carsharing partners are here to support during the current service uncertainty. Additionally, if biking is an option for you, please find information below on bike lockers and bike parking facilities.
Carpooling is a great option for drivers and passengers to share a ride to and from their commute. Carpoolers can take advantage of HOV (high-occupancy vehicle) lanes to get to where they are going faster as well as priority Park & Ride parking at select SkyTrain stations and major bus loops. Carpooling services available in Metro Vancouver can help car owners and riders find matches with the same route, work, or school schedule to share a car journey.
For individuals interested in joining or starting a carpool.
For organizations interested in creating and offering carpooling solutions to their staff.
If you carpool, you have access to priority parking at the Park & Ride lots listed below.
Carvolth Exchange Park & Ride
15 priority parking spaces
South Surrey Park & Ride
13 priority parking spaces
Scott Road SkyTrain Station Park & Ride
24 priority parking spaces
Spaces are available on a first come, first-served basis until 9 a.m. Carpools pay the posted rate for parking.
Carsharing provides access to personal vehicles on demand. Carshare is located throughout Metro Vancouver with both one-way drop off and return-to-home location services. There are several carshare vehicles located within walking distance of SkyTrain, SeaBus, and major transit hubs throughout Metro Vancouver.
Carshare vehicles can be parked free of charge at available on-street parking and designated parking locations.
We also offer Modo and Evo users access to several Park & Ride locations.
Modo
King George Station
Scott Road Station
Coquitlam Central Station
Lougheed Station
Edmonds Station
Braid Station
Port Coquitlam (West Coast Express)
Evo
Braid Station
Columbia Station
Our indoor bike parking facilities can be found at:
King Edward Station
Main Street–Science World Station
Commercial–Broadway Station
Joyce–Collingwood station
Metrotown Station
King George Station
Bike lockers are available at transit stations and exchanges throughout Metro Vancouver. Rentals require a minimum 3-month term with monthly payments. More information on parking your bike can be found on our Bike on Transit page.
Read The Buzzer Blog’s job action updates for the current service impacts as well as the latest information on labour negotiations between Coast Mountain Bus Company and Unifor 111 and 2200.