Coast Mountain Bus Company

Anne is a seasoned senior executive with 30 years of leadership experience, most recently in the position of Chief Operating Officer with Pacific Blue Cross. In this capacity, Anne’s primary responsibility was ensuring the efficient operations of Pacific Blue Cross, utilizing Lean methodology, focusing on the customer experience and overseeing the operations of BC Life & Casualty Company. Prior to this role, Anne held leadership positions in the area of Human Resources and Labour Relations, both at Pacific Blue Cross and Canadian Airlines.

Anne possesses a strong understanding of board governance and oversight. She holds an ICD.D certification (Institute of Corporate Directors) and in addition to CMBC, she serves on the Board of Directors for E-Comm 911, Pacific Salmon Endowment Fund Society, and the Canadian Mental Health Association North and West Vancouver Branch.

Anne has a Bachelor of Commerce degree with a major in Industrial Relations from the University of British Columbia.

Janice is the President and CEO of Belterra and its American sister company, which are both owned by Marubeni Corporation, one of the largest general trading companies, also known as “sogo shoshas,” in Japan. Janice is responsible for integrating the North American material handling businesses, steering the company’s overall direction, and leading mergers and acquisitions while ensuring employees have the knowledge and resources they need to succeed and thrive. As a passionate, driven, and creative leader, Janice has played an integral role in the development of the company’s HR policies, its adoption of new technology, and the creation of a workplace culture centered on health, safety, and respect.

Prior to her current role, Janice joined Belterra in 2012 as Chief Financial Officer, supporting and guiding the company’s finances, health and safety, human resources, IT and supply chain for four years before taking on the role of Executive Vice President. Janice also brings with her more than 25 years of experience in senior leadership roles with a diverse array of manufacturing and distribution companies, including Purdy’s Chocolates, QLT Inc. & Integrated Paving Concepts Ltd.

Janice is an active community member, having held a position on the Board of Directors for Peace Arch Hospital and Community Health Foundation since 2015.

Steve is the Vice-President of Customer Communications, Marketing and Public Affairs at TransLink. In this role, he is responsible for communications, marketing and advertising programs, community and public affairs, and customer experience strategy for the TransLink enterprise. Over the last year, TransLink has been the fastest rising brand in British Columbia and is leading all North American transit organizations in ridership growth.

Steve previously served 10 years as head of communications and public affairs for BC Hydro, where he delivered a complete re-brand of the organization as well as guiding it to being recognized as the Most Influential Brand and one of the Most Loved Brands in British Columbia. He was previously Deputy Chief of Staff to the Premier of British Columbia, and served as the Executive Director of the British Columbia Government Caucus. He was formerly a journalist including work as a member of the B.C. Legislative Press Gallery. Steve is a graduate of Simon Fraser University and has an MBA from the University of Victoria.

Michael McDaniel is the President and General Manager of Coast Mountain Bus Company (CMBC), the largest operating company in the TransLink enterprise. He joined CMBC in 2018 as President and General Manager following three years on the CMBC Board of Directors of which he served two years as Chair.

Prior to joining CMBC, Michael was President and CEO of the Pacific National Exhibition (PNE) for fifteen years and was responsible for its overall operation, including community and government relations. During his tenure, Michael led the PNE through its transition from provincial ownership to the City of Vancouver. He was also instrumental in developing a long-term future for the PNE and Hastings Park, including a City Council approved 30-year Master Plan and an approved governance structure. Before his appointment as President and CEO, Michael held the role of Vice President of Human Resources, managing employee and labour relations, performance management, recruitment and retention, payroll, benefits, and occupational health and safety.

Michael also has previous experience in the hospitality, tourism, and entertainment industry for companies both locally and in the United States, and has spent time as a contract consultant, providing expertise in corporate and management development.

Michael sits on the Board of Directors for the Canadian Urban Transit Association (CUTA) as Vice Chair of Finance as well as Invest Vancouver, a standing committee of the Metro Vancouver Regional District Board.

In 2005, he was recognized as one of Vancouver's "Top 40 under 40" by Business in Vancouver.

Michael holds a Bachelor of Arts degree from Simon Fraser University and a Master of Business Administration (MBA) from Simon Fraser University’s Beedie School of Business.

Don began his career in public transportation as a Port Authority of Allegheny County Bus/Rail Operator in Pittsburgh, Pennsylvania, in 2003. He worked his way to the position of Director of Road Operations before taking on the role of Chief Operating Officer for the Capital Area Transit System in Baton Rouge, Louisiana. He joined Coast Mountain Bus Company in 2017 with a wealth of transit operations knowledge and experience. Don currently oversees one of the largest divisions within CMBC, which includes six operational depots, Transit Security, TComm/Transit Supervisors, and Service Design.

Don earned a Master of Business Administration from Point Park University and Bachelor of Science in Organizational Leadership from Duquesne University. Prior to starting his post-secondary education, he was a Sergeant with the United States Marine Corps, where he was first introduced to transit by serving as a Motor Transport Operator and Line Mechanic. Don has received numerous industry awards including being named a "40 Under 40" by Mass Transit magazine in 2020. He has a well-earned reputation for his focus on customer service excellence.

Randy joined CMBC in December 2015 as Director, Infrastructure Engineering. In this role, he was responsible for Trolley Overhead, Infrastructure Development and Maintenance and capital project development.

Prior to joining CMBC, Randy worked for the Corporation of the Town of Prescott, Ontario where he was Chief Administrative Officer (CAO). During his time, he worked on a number of projects including RiverWalk Park, strategic plans and ongoing fire hall and arena projects.

Randy has also worked with other municipalities and corporations (West Nipissing, Cornwall Community Hospital and Union Gas) where he was responsible for managing and supervising various infrastructure maintenance, operations and capital project functions.

Randy holds a bachelor‘s degree in Mechanical Engineering from Lakehead University and is a registered professional engineer (P.Eng.) in BC and Ontario.

Roger joined CMBC in 2020. With more than 20 years of experience, and a career built across a wide range of both public and private sector organizations, he is uniquely qualified to lead CMBC's most diverse division. Roger began his finance and accounting career at McDonald's Restaurants of Canada, continuing on to Labatt Breweries, Mr. Lube, Intrawest and the PNE.

More recently, Roger worked in the manufacturing industry at Garibaldi Glass Industries, a fabricator of custom glass solutions in Burnaby, where he had been Chief Financial Officer since 2016. At Garibaldi Glass, Roger was a champion for Lean, focused on continuous improvement and relentlessly committed to never stop questioning why or how a business process is done. Roger led numerous projects to rethink processes and systems to effectively improve financial activities. He also oversaw a full-scale redevelopment of Garibaldi's annual budgeting process, restructured pricing, and created a dynamic and flexible revenue forecasting tool.

Roger is a designated accountant, receiving his CPA, CMA designation in 2001.